1. Information We Collect

We collect information that you provide directly to us when using Pixel Forge Studio:

• Account Information: When you create an account, we collect your full name, email address, and password (stored securely via Supabase Auth).
• Payment Information: When you make a purchase, payment details are processed through Razorpay. We store transaction IDs, order amounts, and payment status but never store your full credit card details.
• Purchase History: We maintain records of your bundle purchases, including order details, download tokens, and access counts.
• Usage Data: We collect information about how you interact with our platform, including download activity and access timestamps.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for digital art bundles
• Provide access to purchased content through secure download tokens
• Send you transactional emails about your purchases and downloads
• Maintain your account and authenticate your identity
• Prevent fraud and ensure platform security
• Improve our services and user experience
• Comply with legal obligations and enforce our terms

3. Data Storage and Security

We take data security seriously and implement industry-standard measures to protect your information:

• Secure Storage: Your data is stored securely using Supabase with Row Level Security (RLS) policies to ensure you can only access your own information.
• Authentication: Passwords are hashed and never stored in plain text. We use Supabase Auth for secure authentication.
• Payment Processing: All payments are processed through Razorpay, a PCI DSS compliant payment gateway. We do not store your complete payment card information.
• Download Tokens: Access to purchased content is managed through time-limited, secure download tokens.
• Encryption: Data is transmitted using SSL/TLS encryption.

4. Information Sharing

We do not sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

• Payment Processing: Your payment information is shared with Razorpay to process transactions.
• Service Providers: We use Supabase for database and authentication services, who may have access to your data to provide their services.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can view your account information and purchase history in your dashboard.
• Update: You can update your account information at any time.
• Delete: You can request deletion of your account by contacting us. Note that some information may be retained for legal and business purposes.
• Downloaded Content: Once you download a bundle, you retain access to those files. However, we may revoke download token access for security reasons.

6. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the platform to function properly and cannot be disabled. We do not use third-party tracking or advertising cookies.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Purchase records and transaction history are retained for accounting and legal compliance purposes. Download tokens may expire after a certain period for security reasons.

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

Email: support@pixelforgestudio.in