Help Center
Frequently Asked Questions
Find answers to common questions about Pixel Forge Studio
General
Pixel Forge Studio is a premium digital marketplace offering high-quality AI-generated art bundles. We curate stunning digital art collections perfect for creators, designers, and enthusiasts looking for unique visual content.
Our bundles typically include high-resolution PNG and JPG files. Each bundle description specifies the exact formats, resolutions, and dimensions included. All images are optimized for both web and print use.
Yes! All our bundles come with a commercial license. You can use the images in personal and commercial projects, including client work, products for sale, websites, social media, and more. Please refer to our Terms of Service for complete usage rights.
Once you purchase a bundle, you have lifetime access to download it from your account. We recommend downloading and saving your files in a secure location as a backup.
Purchasing
Simply browse our collection, click on a bundle you like, and click the "Buy Now" button. You'll need to create an account or sign in, then complete the payment through our secure Razorpay payment gateway.
We accept all major payment methods through Razorpay, including credit cards, debit cards, UPI, net banking, and popular digital wallets. All payments are processed securely with industry-standard encryption.
Absolutely! We use Razorpay, a PCI DSS compliant payment gateway. We never store your complete payment card information on our servers. All transactions are encrypted and processed securely.
Currently, each bundle is priced individually. However, we occasionally run special promotions and discount codes. Subscribe to our newsletter to stay updated on special offers!
Downloads
After a successful purchase, you'll be redirected to your "My Purchases" dashboard where you can instantly download your bundle. You'll also receive an email with download instructions. Simply click the "Download" button to get your files.
No worries! Just log in to your account and go to "My Purchases" dashboard. All your purchased bundles are stored there with download buttons. You can re-download them anytime.
You can download your purchased bundles multiple times from your account. However, download links are secured with tokens for your protection. If you experience any issues, please contact our support team.
Bundle sizes vary depending on the image count and resolution. Most bundles range from 50MB to 500MB. High-resolution bundles with many images may be larger. File sizes are typically mentioned in bundle descriptions.
Licensing & Usage
You can use the images in personal and commercial projects, including websites, social media, marketing materials, products for resale (with modifications), client projects, and more. You cannot resell or redistribute the original files as-is.
Yes! You're free to edit, modify, crop, and customize the images to fit your needs. This includes changing colors, adding text, combining with other elements, and any other creative modifications.
The license is per-user, meaning only you (the purchaser) have the rights to use the files. If team members need access, they should purchase their own license. However, using the images in collaborative projects where you create the deliverables is perfectly fine.
Attribution is not required but always appreciated! You're free to use our images without crediting Pixel Forge Studio, but we'd love it if you could mention us when possible.
Refunds & Support
Due to the digital nature of our products, we generally cannot offer refunds once a bundle has been downloaded. However, if you experience technical issues or receive a defective product, please contact us immediately at support@pixelforgestudio.in and we'll work to resolve the issue.
If you experience any technical issues with downloading or accessing your files, please contact our support team at support@pixelforgestudio.in. We typically respond within 24 hours and will help resolve any issues quickly.
You can reach our support team by emailing support@pixelforgestudio.in. We aim to respond to all inquiries within 24 hours during business days. Please include your order details if you're asking about a specific purchase.
We're here to help! Please visit our Contact page or email us at support@pixelforgestudio.in with any questions. We love hearing from our customers and are happy to assist with any inquiries.
Still have questions?
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